Privacy
This notice explains what GetKnown. collects, what becomes public, what stays non-public, and which service providers help us operate the product.
01 · Who operates GetKnown.
GetKnown. is operated by Conexkt Consulting Ltd, Canada. You can contact us at hello@conexkt.world or through GetKnown. Support.
02 · Information we process
- Account information: your email address, authentication identifiers, and session information needed for passwordless sign-in.
- Profile information: company name, descriptions, services, links, public contact details, brand settings, video links, approved-answer questions and answers, and other content you choose to publish.
- Private page settings: such as the private email address where a company wants visitor enquiries delivered.
- Visitor enquiries: name, email, and message submitted through a company contact form.
- Support messages: information you send through the GetKnown. support form.
- Billing information: subscription status and billing identifiers. Stripe processes card and payment details; GetKnown. does not need to store full card numbers.
- Usage information: profile-view events, basic technical logs, and browser/session information required to operate, secure, and troubleshoot the service.
03 · What is public
Anything you publish on a company page is intended to be public, including the page URL, company description, links, public contact details, approved-answer content, logo, brand settings, and video content you choose to expose.
Your account email, private lead-routing email, unpublished drafts, billing information, support messages, and visitor enquiries are not intended to appear on the public profile.
04 · How we use information
We use information to create and host pages, authenticate owners, deliver visitor enquiries to the right company, provide support, process subscriptions, count profile views, secure the service, prevent abuse, troubleshoot problems, and improve GetKnown.
We do not sell personal information. We do not use private company drafts, support messages, or visitor enquiries to train a GetKnown.-owned general-purpose AI model.
05 · AI and your existing AI account
The standard GetKnown. workflow is designed so you can use an AI service you already use, then paste the resulting company profile into GetKnown. GetKnown. does not automatically receive access to the private conversation history of that AI account.
If future versions offer direct AI or connected-account features, we will identify the additional processing and permissions before you enable them.
06 · Service providers
We use service providers to operate GetKnown. These may include:
- Netlify for hosting, functions, and application data storage.
- Supabase for authentication.
- Resend for transactional email delivery.
- Stripe for subscription billing and payment processing.
These providers may process information in jurisdictions outside your country. Their own privacy terms also apply to their services.
07 · Browser storage, analytics, and tracking
GetKnown. uses browser storage for practical product functions such as authentication sessions, draft recovery, language or interface state, and preventing a single browser session from incrementing a public profile-view counter repeatedly.
The current product does not require advertising trackers or third-party behavioral advertising analytics. If that changes materially, this notice will be updated.
08 · Confidentiality and security
We treat non-public account information, unpublished content, visitor enquiries, support messages, and private page settings as non-public. Access is limited to people and service providers who need it to operate, secure, maintain, or support the service.
We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security. GetKnown. does not by itself create an NDA or sector-specific confidentiality agreement. Do not submit material that requires contractual confidentiality, regulated-data controls, or special security commitments unless those requirements have been separately agreed with us.
09 · Retention and deletion
We retain information for as long as reasonably needed to provide the service, maintain legitimate business and security records, resolve disputes, and meet legal obligations. Page owners can delete pages through the dashboard. For account-level or other deletion requests, contact support.
Some information may remain for a limited period in backups, logs, payment records, or systems maintained by service providers where legally or operationally necessary.
10 · Your choices and rights
You can edit or remove published page content, change a page's private enquiry email, cancel a paid subscription, and request access, correction, or deletion of personal information where applicable law provides those rights.
Privacy questions or requests can be sent to hello@conexkt.world.
11 · Changes
We may update this notice when the product, service providers, or legal requirements change. The date at the top shows the latest version.